Description
Our Speakers
Taniya Tikoo
Co-founder & Editor-In-Chief
ObserveNow Media
Siddharth Barua
National Business Head - Retail & Distribution
Exotel
Gyan Pandey
Head Digital/CDO
Voltas
Tanya Singh
Lead, eCommerce and D2C
Lakme, Unilever
Neilmani Sahu
Head IT
JSW Paints
Arijit Choudhury
Senior Vice President
Cipla
Bidyut Bhanjdeo
Chief Business Officer - Ethnix
Raymond
Mahuya ChaturvediI
Head Baggit India SBU
Baggit
Navneet Bansal
Cluster Operations Head
Swiggy
Deepak Bhosale
Associate Vice President- IT
Asian Paints
Mandar Surve
Head Marketing
Dr Reddys Laboratories Ltd
Abhishek Verma
Business Head- Retail
Lenskart
Vishal Singh
General Manager
Omnichannel Marketing, Shoppers Stop
Alok Singh
Chief General Manager
Starshine Mfg. Co. Pvt. Ltd.
Girish Shah
National Head(Customer service)
Voltas
Somasudarshan Chandraiah
Vice President - Process & Products
Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
Smerth Khanna
Business Head - eCommerce & Modern Trade and Head of Innovations
Dabur India Limited
Madhu S Dutta
Head of Marketing & GM - Brand, Media & Digital Social
Raymond
Sumeet Bhatia
CRM Program Manager
Aditya Birla Group
Juhi Singh
Head of E-commerce - Internation
Marico Limited
Dr. Pradeep N. Dutta
Head - Alternate Channels
Panasonic Life Solutions India Pvt. Ltd.
Chandni Maliwar
Head Marketing - KFC
Sapphire Foods India Limited
Key Discussion Points
Learn how AI and customer data shape personalized and efficient customer experiences
Achieving Omnichannel Excellence
Revolutionizing Customer Engagement on WhatsApp & SMS through Messaging Mastery
Convenience, Innovation & ROI with Voice Technology in Retail
Data Intelligence for Privacy, Security, and Compliance for Ensuring Retail Success
Gain insights from industry leaders on the best strategies and tools for enhancing customer experiences in retail
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